Retention/Promotion Corrections

When it is determined that a student's promotion or retention was incorrect at the end of the school year, follow the steps below to make corrections as needed.


Incorrectly Retained at End of Year

If a student was incorrectly retained at the end of a school year, follow the steps below to correct the enrollments. 

Navigation: Menu > Select Student > Student Information > General > Enrollments

  • Select a Student: If a student is not selected, click Open Student Search tool to search by the student's name. Search for student's using advanced searches or Ad Hoc Filters as needed. Select the student's name to open the Enrollments tool. If a student was already selected, the Enrollments tool will open automatically.

    person search tool

  • Click on the previous school year enrollment.

enrollment editor

  • Change the End Action from R: Retain to P: Promote.

retain to promote end action

  • Click Save to update the previous year enrollment record. 
  • Click on the current year enrollment record.  

enrollment editor

  • Select the correct grade from the dropdown list.
  • Click Save to update the changes to the enrollment.

grade level change for retention correction

The student's previous and current year enrollment records should now be correct in the enrollments list. Follow up with reviewing the student's schedule as necessary.


Incorrectly Promoted at End of Year

If a student was incorrectly promoted at the end of a school year, follow the steps below to correct the enrollments. 

Navigation: Select Student > Student Information > General > Enrollments

  • Select a Student: If a student is not selected, click Open Student Search tool to search by the student's name. Search for student's using advanced searches or Ad Hoc Filters as needed. Select the student's name to open the Enrollments tool. If a student was already selected, the Enrollments tool will open automatically.

    person search tool

  • Click on the previous year enrollment record.

enrollment editor

  • Change the End Action from P: Promote to R: Retain.
  • Click Save to update the changes to the enrollment. 

promote to retention end action

  • Click on the current year enrollment record.

enrollment editor

  • Select the correct grade from the dropdown list.
  • Click Save to update the changes to the enrollment.

grade level change for promotion 

The student's previous and current year enrollment records should now be correct in the enrollments list. Follow up with reviewing the student's schedule as necessary.

If the student was promoted from one school to another incorrectly, the student should be processed as a No Show for the current school. (Summer No Show Process) The previous school should follow the enrollment steps to enroll the student. (Enrolling a Student Within District) All previous enrollment information will remain unchanged.